About

We set out to simplify e-commerce operations.

We build technology that lets online brands manage orders, inventory, and fulfillment from a single center.

Today we are the platform behind 500K+ monthly order operations for 50+ brands. Our focus hasn't changed: reducing operational complexity so e-commerce brands can focus on customer experience and growth.

50+
Active brands
70
Team members
14
Years of experience

Our Background

An Arvato fulfillment service.

Omniens is a next-generation order management platform built within Arvato Türkiye, drawing on Arvato's global supply chain and fulfillment expertise. Years of operational know-how combined with a strong technology foundation let us deliver enterprise reliability with SaaS agility under one roof.

Learn more about Arvato
Arvato
Arvato Türkiye
Global operations — active customer experience across multiple continents
Focused product team — independent roadmap and decision velocity
Enterprise standards — ISO 27001, KVKK, GDPR
Logistics heritage — decades of supply chain experience

Our Values

6 principles that shape our daily decisions.

Not on posters — in performance reviews, customer meetings, and product roadmaps.

Operational excellence

When something goes wrong in a customer's operation, we're there. SLAs are not a marketing promise; they're a commitment we live by.

Customer Commitment

Our decisions are shaped by performance, customer feedback, and product vision rather than visibility.

Open transparency

Our status page is public. We share our roadmap. When we write a post-mortem, our customers read it. No surprises.

Continuous learning

Every team member has an annual learning budget. We run retrospectives after every sprint. Knowing what we don't know is as valuable as knowing what we do.

No-compromise security

Security is not a feature; it's the default. Our ISO 27001 certification is audited annually; KVKK and GDPR compliance is built in from the ground up.

Long-term thinking

We make 5-year decisions instead of taking shortcuts for quarterly results. Our customers are our partners, not our vendors.

Our Journey

Milestones from 2023 to today.

2023 Founding

Omniens began as a product project within Arvato Türkiye. Our first version was written to solve the order fragmentation problem common in e-commerce operations.

2024 First connectors & growth

We launched our first Trendyol and Hepsiburada connectors. Leading Turkish e-commerce sellers moved to the Omniens infrastructure.

2025 DOM and AI capabilities

We kept growing. We shipped our Distributed Order Management engine, added AI-powered capabilities to the platform, and reached 20+ marketplace connectors.

2026 Today Now

We continue to add new modules to the platform. New marketplace integrations, ERP connections, and next-generation WMS solutions will ship throughout the year.

Our Customers

Leaders of Turkish retail.

Fashion, electronics, FMCG, cosmetics — brands across many industries.

Swarovski
Jomalone
Decathlon
Forever 21
VitrA
BİM
Turkcell
Groupe SEB
Estée Lauder
M·A·C
Clinique
Darphin
Bobbi Brown
Aveda
Dr.Jart+
Caudalie
The Ordinary
Tom Ford
bilkom
Civil
ficommerce
TE-HA Group

Contact

Get in touch.

One office, one team. We serve our customers from the closest possible touchpoint.

Headquarters

Istanbul

Kartal · Turkey

Demo

Let's meet.

Explore our product, meet our team. Let's start with whatever path fits you best.

Request Demo